You’ve probably seen initiatives ranging from technology projects to process innovation projects to wider-scope projects. A lot of money, time, and effort was invested in these projects. What have been the outcomes? Positive business outcomes are always expected at the time decisions are made to launch projects. The question is: what have been the actual outcomes? More particularly, did the outcomes contribute to the organization’s corporate strategy?
Business outcomes have ranged from the tragic to the strategic. Where in this range would you position your initiatives? To answer, an outcome-focused quadrants chart is helpful. It helps you know where you stand, find out what’s fundamentally and consistently wrong, and then make the needed changes. So, let’s get to work on it.