CIO's Corner

Get 90% Off Your First Year of RemotePC, Up To 50 Computers for $6.95

CIO Mobility and Wireless - Tue, 11/13/2018 - 12:46pm

iDrive has activated a significant discount on their Remote access software RemotePC in these days leading into Black Friday. RemotePC by iDrive is a full-featured remote access solution that lets you connect to your work, home or office computer securely from anywhere, and from any iOS or Android device. Right now, their 50 computer package is 90% off or just $6.95 for your 1st year. If you've been thinking about remote access solutions, now is a good time to consider RemotePC. Learn more about it here.

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Categories: CIO's Corner

IT budgeting mistakes to avoid

CIO IT Strategy - Mon, 11/12/2018 - 6:00am

Are you in the midst of digital transformation? Using data to drive new insights? Moving more functions to the cloud? Helping support a wide range of SaaS applications selected and purchased by people outside IT? If you’re like most IT leaders, the answer to most of these questions is likely yes.

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(Insider Story)

5 digital transformation trends for 2019

CIO IT Strategy - Wed, 11/07/2018 - 6:01am

CIOs are suffering from digital transformation fatigue, but not just because the phrase has been overused to describe nearly any IT modernization effort. As it turns out, CIOs are finding it challenging to get sponsorship for Big Bang transformations from CEOs and boards who have little appetite for a long wait in an era of rapid-fire business disruption.

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(Insider Story)

5 digital transformations trends for 2019

CIO IT Strategy - Wed, 11/07/2018 - 6:01am

CIOs are suffering from digital transformation fatigue, but not just because the phrase has been overused to describe nearly any IT modernization effort. As it turns out, CIOs are finding it challenging to get sponsorship for Big Bang transformations from CEOs and boards who have little appetite for a long wait in an era of rapid-fire business disruption.

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(Insider Story)

TD Ameritrade banks on AI, VR

CIO IT Strategy - Mon, 11/05/2018 - 6:00am

Many financial services companies are content to test new products and services within the cozy confines of innovation labs, where risks are minimal for a notoriously risk-averse industry. In today's digitally-obsessed, disrupt or be disrupted era, TD Ameritrade is more interested in releasing innovation out into the world to see what happens.

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(Insider Story)

How (and why) to break up with your IT service provider

CIO IT Strategy - Thu, 11/01/2018 - 6:00am

Not all outsourcing relationships last. And it could be any number of reasons that might suggest an IT service provider relationship is worth breaking up over. The outsourcing vendor’s performance may be poor. The client may feel they’ve lost control of their IT organization. Costs and fees may have ballooned. The contract may be nearing its end with little desire to re-up.

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(Insider Story)

IDG Contributor Network: Taking a counterintuitive approach to business strategy and technology deployment

CIO IT Strategy - Tue, 10/30/2018 - 10:47am

As with other disruptive technologies such as augmented/virtual reality, blockchain, drones/UAVs and the Internet of Things, artificial intelligence (AI) has significant potential to transform business models, processes, products and services. According to McKinsey, it’s estimated that AI has the potential to deliver additional global economic activity of around $13 trillion by 2030, or about 16 percent higher cumulative GDP compared with today. This amounts to 1.2 percent additional GDP growth per year.

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Blockchain for business: 6 promising pilots

CIO IT Strategy - Mon, 10/29/2018 - 7:21pm

For all the hype, blockchain has yet to go mainstream in the enterprise. That may well change soon as the technology's reputation for trusted transactions continues to grow among IT leaders.

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(Insider Story)

IDG Contributor Network: How to break down the enormity of change for IT modernization

CIO IT Strategy - Mon, 10/29/2018 - 6:00am

Digital technologies and techniques have matured to the point where they support major organizational redesign, and early adopters have captured competitive advantage by using them. Thus, organizations now recognize they need to drive large digital transformation events. Two kinds of digital transformation are taking place in businesses today. One aims to change the way a company competes. The other kind of transformation aims to modernize a company’s technology and supporting functions so that the company can transform to a digital environment. Both kinds of transformation are journeys to new operating models, and those journeys take time and rethinking of all aspects of existing models. Most organizations find the enormity of change becomes is overwhelming. Let’s look at how the successful companies are managing their IT modernization.

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Synchrony banks on AI in digital transformation

CIO IT Strategy - Mon, 10/29/2018 - 6:00am

Financial service customers expect full and instant access to all of their credit information in their moment of need from any computing device. And they assume their transactions will be secure.

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(Insider Story)

IDG Contributor Network: Managing your innovation pipeline

CIO IT Strategy - Thu, 10/25/2018 - 11:00am

Every company wants to be innovative. In many instances, information technology plays a crucial role in enabling innovation initiatives. Unfortunately, there’s no standard formula or framework for managing technology-driven innovation within a commercial enterprise. Every company has to establish methods of identifying, vetting, selecting and implementing innovation opportunities that are effective within the context of their business model, management practices and corporate culture. 

Commercial enterprises generally have equal access to new technologies. Their ability to exploit new technology is limited only by their financial resources, internal skills and corporate imagination. Companies that achieve competitive advantage through the use of new technology on a continuous basis have overcome these limitations and found effective ways of managing their innovation pipelines.

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Digital transformation on full display at GITEX 2018

CIO Mobility and Wireless - Wed, 10/24/2018 - 9:38am

As is the case with most tech shows today, digital transformation was front and center at last week's GITEX technology show in Dubai -- the largest such conference in the Middle East. Not only did vendors demonstrate their enabling technologies, but govenment agencies showcased the technology they are using.

For most organizations, the top area of focus for digital technologies is improving customer experience. In fact, countless studies indicate that how businesses deal with customers will determine whether they are the market leader or laggard, as digital technologies create new experiences that drive loyalties, cut costs and enable things previously impossible.

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Categories: CIO's Corner

IDG Contributor Network: Driving digital strategy

CIO IT Strategy - Tue, 10/23/2018 - 1:00pm

In Sunil Gupta’s book “Driving Digital Strategy,” he explains why incumbents are increasingly struggled as new and nimble players enter their established markets. Disruptors or challengers offer customers new, innovative business models and in many cases redefine long established market boundaries. This poses a significant threat to the old guard especially if they are found to be asleep at the wheel.

For this reason, Sunil suggests that the leaders of legacy businesses need to not treat digital as separate from their overall strategy—they need instead to establish a “digital first mentality.” Sunil suggests that digital transformation requires an organization to strengthen its core while it builds for its future business at the same time.

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IDG Contributor Network: How business relationship management maximizes the value of IT

CIO IT Strategy - Mon, 10/22/2018 - 10:05am

I had the pleasure of speaking with Joe Hayes and Jim Brusnahan on the topic of business relationship management (BRM). Hayes is the CIO at Prudential’s Group Insurance business unit, and Brusnahan is the Director of IT Business Partners at Johnson Controls. Both of these individuals are extremely knowledgeable and supportive of the BRM as a capability, discipline and role.

Before highlighting my discussion with Joe and Jim, I’d like to begin by describing the conceptual underpinning of BRM. According to the Business Relationship Management Institute, BRM is (courtesy of the BRM Institute):

“A BRM capability is designed to stimulate, surface, and shape business demand across all functions (business units, sales, marketing, technology, HR, finance, etc.) and ensure that the potential organizational value from that demand is captured, optimized, and recognized. A strong BRM capability converges cross-functional teams and eliminates value-depleting organizational silos. It strengthens collaboration and drives a culture of creativity, innovation, and shared ownership across the enterprise, so that holistic, innovative, and value-driven strategies are created and deliver their intended business value results.”

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Inside NTT Data-Dell Services’ massive technical integration

CIO IT Strategy - Mon, 10/22/2018 - 6:00am

Most CIOs who have integrated IT systems in a merger of two large enterprises will tell you they'd rather spend an afternoon getting root canals. The challenge, which some CIOs have likened to changing the engine on an airplane while it's in flight, is to ensure that business doesn't miss a beat amid complex systems integration. After all, the business can't hit pause and employees rely on IT to do their jobs.

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(Insider Story)

IDG Contributor Network: Shadow IT: the CIO’s perspective

CIO IT Strategy - Thu, 10/18/2018 - 1:00pm

CIOs have many reactions to shadow IT. Some complain that IT is generally measured as a success only by delivering something the business wants. However, IT organizations can get caught up in just doing cost control, security and overarching governance.

With this context, CIOs say, it’s important to realize that shadow IT is not the problem. Instead, it is a symptom, real or perceived, that IT is not delivering what the business needs. While some CIOs suggest that if you have shadow IT, it means IT isn’t doing its job.

Most think differently. They say it is the CIO’s job to listen and offer solutions. For this reason, IT organizations need to embrace shadow IT and build a culture where shadow IT effectively becomes sanctioned, secured and made to meet the needs of broader users by IT. In sum, IT organizations need to not view shadow IT as the enemy, but instead see it as an opportunity to right the ship before it is too late.

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5 types of outsourcing providers — and how to get the most from them

CIO IT Strategy - Thu, 10/18/2018 - 6:00am

As corporate technology leaders pursue their digital transformation strategies, many are looking to IT service providers as potential partners in those change efforts. However, a one-size-fits-all approach to outsourcing providers is not likely to serve CIOs well in meeting innovation goals. In fact, bigger doesn’t necessarily mean better in the digital change era.

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(Insider Story)

IDG Contributor Network: Drain the swamp: an IT management model

CIO IT Strategy - Wed, 10/17/2018 - 3:00pm

We’ve heard a lot about “draining the swamp” in U.S. politics, but this phrase has been around a long time, especially in management circles.

I created a management model titled “Drain the Swamp” in 2002 when I wrote my book, IT Management Models, but I heard the phrase many years before that.

Drain the swamp goes like this

All too often IT managers find themselves so busy with problems or hot issues that pop up during the day that they don’t make progress. In other words, they are so busy fighting alligators that they forget to drain the swamp, which will eliminate the alligator issue altogether.

Pull yourself back away from the chaos and evaluate whether there are things you can do to eliminate the source of your IT support problems. Find a way to attack the source of the issue, not simply wrestle with the problem.

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